An Admin can set a student's transcript grade as Incomplete
In ClassReach, incomplete grades are most often assigned to the overall average grade if a student drops a class mid-year. This is recorded by an Admin on the student's school tab.
This incomplete grade does not show on the Progress Report or the gradebook, but shows on the student's transcript and school tab.
To see how an admin or teacher can show an incomplete grade on the Progress Report and in the gradebook - see the article - FAQ - How does a teacher record an Incomplete grade?
Create a Custom Transcript Marking
In order to mark a student as "Incomplete" for a specific Course/Section on the transcript, you must first have the option for the "Incomplete" marking listed in the school's Transcript Settings. Custom Transcript Markings overrides the calculated grade a student receives in a course/section for the purposes of the transcript.
1) Go to Settings > Transcript Settings (this is the last item listed under the Classroom Settings section)
2) Click the 
button to add the "Incomplete" marking.
3) Enter the information as you see below or as appropriate for your school.
4) Click Save
Enter the Custom Transcript Marking for the Student
This is entered on the Student's People page > School tab
1) Click the 
button for the course/section (next to their grade on the right side)
2) Select the "Incomplete" Custom Grade Marking from the drop down list
3) Click Save. The student grade now shows "Incomplete"
4) The Incomplete will now show on the Transcript.
