FAQ - What if My Financial Agreement Shows Total Amount $0 and no line items?

When you start a new Financial Agreement for a family it should populate automatically with Tuition and Fee amounts for each student and any family charges which add to the total $$ amount on the agreement. If its zero, something is wrong.

If you see the following when starting a new financial agreement...

 

This likely means the students are NOT enrolled in that Academic Year.  Delete this Financial Agreement and do the following:

Go to the Student's People Page > School Tab for each student in the family

 

Enroll the student in the Academic Year you're using for the Financial Agreement

 

Then, return to the Family's Financial page and start the agreement again...it should then look correct...

 

If this doesn't work, please contact ClassReach Support.