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Module 7 - Financial Set Up, Pt. 3 - Payment Plans

 

Video Summary

  • Financial Setup Part 3: Payment Plans

    • Payment plans are configured within accounts that allow payment plans (typically tuition accounts).

  • How Charges Work

    • Schools enter the full charge amount upfront.

      • Example: $10,000 tuition for the full school year.

    • Payment plans divide the total amount into installments automatically.

  • Creating a Payment Plan

    • Payment plans define:

      • Payment frequency

      • Due dates

      • Number of installments

      • Auto-pay requirements

      • Who can select the plan

  • Example: Pay-in-Full Plan

    • One-time payment due:

      • August 1

    • Setup includes:

      • Due month

      • Due day

      • Plan name (e.g., “Pay in Full”)

    • Often configured so:

      • Only admins can assign the plan

      • Auto pay is not required

  • Admin vs Family Selection

    • Schools can choose whether:

      • Only admins assign payment plans

      • Or families can select plans themselves

    • Recommended approach:

      • Admin assigns plans based on information collected elsewhere (such as re-enrollment forms)

    • Benefits of admin-only selection:

      • Prevents family confusion

      • Ensures correct setup

      • Avoids families forgetting to enroll

  • Monthly Payment Plan Example

    • Example:

      • 10 monthly payments

      • August through May

      • Due on the 1st of each month

    • System automatically divides the total tuition amount across payments.

  • Multiple Payments Per Month

    • Optional setup:

      • Families can make more than one payment per month.

    • Example:

      • Payments on the 1st and 15th

      • 20 total payments instead of 10

    • Controlled with minimum and maximum payment counts.

  • Due Dates and Reminders

    • Payment reminders are automated:

      • Reminder 20 days and 7 days before due date

      • Notification when payment becomes late ( 1 day and every 7 days after that)

    • Recommendation:

      • Use firm due dates rather than building in grace periods.

    • Grace periods can instead be handled manually if needed.

  • Auto Pay Requirements

    • Schools can require auto pay for specific plans.

    • Common practice:

      • Require auto pay for monthly payment plans.

      • Do not require it for pay-in-full plans.

  • Visibility of Payment Plans

    • Plans marked admin-only are hidden from families.

    • Hidden plans are indicated by an eye icon with a slash.

  • Flexibility

    • Schools can create:

      • Multiple payment plans

      • Different schedules and variations

    • Admin-only assignment helps keep numerous plan options organized.

  • Financial Setup Completion

    • Once complete, the school has:

      • Online payments connected

      • Customers enrolled

      • Accounts and categories configured

      • Payment plans established

    • The system is then ready for:

      • Posting charges

      • Using financial forms

      • Managing tuition and payments

    • This set up needs to be completed annually before posting charges for each new school year

The Next Video - Customer Accounts