This is a list of the automated rules that are used in ClassReach Financials
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Invoices are posted 20 days before their due date.
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When publishing a transaction batch or a financial agreement for a customer that has existing invoices, the amount will only be split among unposted invoices.
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The “Balance Due” for a customer includes all invoices that are posted and unpaid. In contrast, the “Total Balance” for a customer will also include unposted invoices in the total, and it will also include charges that haven’t been invoiced yet (i.e. the customer hasn’t set up a payment plan)
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Scheduled payments for AutoPay are created a variable number of days before the invoice due date, based on the “Number of days in advance to schedule Auto Pay” field in the dev panel (default: 10). Contact ClassReach Support if you'd like to change this setting.
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Multiple invoices will be combined into one scheduled payment for AutoPay if their due date is the same and they are tied to the same customer payment method for AutoPay
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If AutoPay fails, it will be automatically retried for a variable number of total payment attempts, based on the “Max Auto Pay attempts” field in the dev panel (default: 3). Contact ClassReach Support if you'd like to change this setting.
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The time between attempts is a variable number of days, based on the “Days between Auto Pay attempts” field in the dev panel (default: 14). Contact ClassReach Support if you'd like to change this setting.