FAQ - Can I move a financial transaction to the next financial school year?

Admins can "move" or reassign transactions to a different year

Scenario 1:

Customer pays for a $450 tuition charge in the 2024-2025 financial school year and the payment should have been for the 2025-2026 school year.  The charge was mistakenly put in the wrong year because the customer paid the wrong invoice.  

Solution 1:

1) Find the invoice that should have been paid in the 2025-2026 year or, if needed, create a new charge/invoice in the 2025-2026 financial school year for the same amount ($450, in this case).  Take note of the invoice number.

2) Edit the transaction payment in the 2024-2025 year.

 

3) Uncheck the invoice from 2024-2025 and check the desired invoice in 2025-2026.  In this example, uncheck Invoice 037 and check Invoice 038.

 

4) Save the payment. Now the payment will show and be applied in the desired year - 2025-2026.    The payment will show before the charge in the transaction list if you had to create a new charge.

 

Scenario 2:

The admin enters a charge in the 2024-2025 financial school year, the customer pays it and now they both need to be "moved" to 2025-2026.

Solution 2:

Same basic solution as Scenario 1, but in this case follow these steps.

1) Create the charge in the 2025-2026 year.

2) Edit the payment as in Scenario 1 to apply the payment to the new charge from 2025-2026

3) Delete the old charge from the 2024-2025 year.